Privacy Policy

Mondy Consulting respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, subscribe to communications, use our AI chat, or engage our consulting services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways.

A. Information you provide directly

You may provide information when you:

• Complete a contact form;
• Subscribe to a newsletter or mailing list;
• Request a consultation;
• Communicate with us by email;
• Use the AI chat;
• Submit information about a project or organization;
• Engage Mondy Consulting for services.

This information may include:

• Name;
• Email address;
• Country;
• Organization name;
• Role or title;
• Message content;
• Consultation details;
• Project information;
• Budget, financial, donor, or operational information you choose to provide;
• Any other information you submit voluntarily.

B. Information collected automatically

When you visit our website, we may automatically collect basic technical and usage information, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of the visit;
• General location information;
• Website interaction data;
• Cookies or similar tracking data.

This information helps us understand how visitors use the website, improve performance, maintain security, and improve our services.

C. AI chat data

If you use the AI chat on our website, we may collect and process:

• Your chat messages;
• AI-generated responses;
• The time and date of conversations;
• Technical information related to the chat session;
• Feedback or follow-up information you provide.

We may use AI chat data to operate the chat feature, respond to your requests, improve the user experience, monitor performance, improve our services, and improve or evaluate our AI models and workflows.

Please do not submit highly sensitive, confidential, regulated, or third-party information in the AI chat unless you are authorized to do so.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries;
• Provide consulting services;
• Schedule consultations;
• Prepare proposals or project scopes;
• Provide requested information;
• Operate and improve the website;
• Operate and improve the AI chat features;
• Improve our models, workflows, and the quality of our services;
• Send newsletters or updates if you subscribe;
• Understand website traffic and user behavior;
• Maintain security and prevent abuse;
• Comply with legal obligations;
• Protect our rights, users, clients, and services.

3. AI Chat and Model Improvement

When you use the AI chat, your chat data may be reviewed, analyzed, or processed in order to improve the quality, safety, accuracy, and usefulness of our AI-assisted features and related workflows.

We may use chat data to improve our AI models or systems. Where possible, we aim to limit the use of personal information and focus on improving service quality, response relevance, and the user experience.

You should avoid sharing sensitive personal information, confidential donor information, private financial records, protected health information, passwords, access credentials, or information you are not authorized to disclose.

4. How We Share Information

We do not sell your personal information. We do not share or sell your data to third-party data brokers.

We may share information only in limited circumstances, such as:

• With service providers who help us operate the website, email, hosting, analytics, AI chat, scheduling, cloud storage, or business systems;
• When necessary to provide the consulting services you request;
• With your consent or at your direction;
• To comply with a law, regulation, court order, subpoena, or legal process;
• To protect rights, safety, security, users, clients, or the public;
• As part of a business transfer, merger, restructuring, or similar transaction, where applicable.

Service providers are expected to use information only as necessary to provide services to us and to protect it appropriately.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to:

• Remember preferences;
• Understand website traffic;
• Improve website features;
• Measure performance;
• Protect against spam, abuse, or security threats.

You can generally control cookies through your browser settings. Disabling cookies may affect certain website features.

6. Newsletter and Email Communications

If you subscribe to our newsletter or request updates, we may use your email address to send occasional communications about nonprofit finance, budgeting, donor reporting, services, or related topics.

You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at hello@mondym.com.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries;
• Provide services;
• Maintain business records;
• Improve our website and AI features;
• Comply with legal, accounting, or reporting obligations;
• Resolve disputes;
• Enforce agreements.

AI chat data may be retained for service improvement, quality review, security, and model improvement purposes, unless deletion is required by applicable law or requested under applicable privacy rights.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, AI system, email system, cloud platform, or digital transmission is completely secure. We cannot guarantee absolute security.

9. International Users

Mondy Consulting is based in the United States and may provide remote services to users and organizations located in various countries.

If you access the website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

By using the website or services, you understand that privacy laws in those countries may differ from the laws of your place of residence.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Object to or request restriction of certain processing;
• Withdraw consent where processing is based on consent;
• Request a copy of certain information;
• Opt out of certain communications.

To make a privacy request, contact us at hello@mondym.com. We may need to verify your identity before responding.

11. Children's Privacy

Our website and services are intended for adults and organizations, not for children. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us at hello@mondym.com, and we will take appropriate steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party site you visit.

13. Confidential Client Information

If you engage Mondy Consulting for services, you may provide financial, donor, operational, staffing, program, or organizational information.

We treat client information as confidential and use it only to provide services, manage the engagement, comply with legal obligations, protect our rights, or as otherwise agreed in writing.

Clients are responsible for ensuring they have the right to share with us any information relating to third parties, donors, employees, beneficiaries, or organizations.

14. Sensitive Information

Please do not submit sensitive personal information through the website or AI chat unless expressly requested and necessary for the service.

Sensitive information may include:

• Government identification numbers;
• Banking credentials;
• Passwords;
• Health information;
• Information relating to children;
• Highly confidential donor or beneficiary information;
• Information protected by specific legal or contractual obligations.

15. No Sale of Personal Information

Mondy Consulting does not sell personal information and does not share or sell personal information to third-party data brokers.

If this practice changes, we will update this Privacy Policy as required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

Your continued use of the website or services after changes are posted means you accept the updated Privacy Policy.

17. Contact

For any questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

Mondy Consulting Email: hello@mondym.com